Villa Copenhagen: Bell Captain

We humbly call this the most exciting hospitality project in Scandinavia.

Villa Copenhagen is a social scene in Copenhagen allowing the past, present and future to come together in an inspiring, playful and authentic ambiance.

We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our vision of being the best hotel FOR the world.

We are now looking for some amazing Bell Captains for our Front of House.

Personal and professional qualifications:

We are looking for a person who wants to join us on our exciting journey and who shows the same enthusiasm and courage that characterize our organization. We believe that you are a person with a big heart that values a diversified workplace, you care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for Copenhagen. We also believe that you are solution oriented and quick on your feet.

At Villa Copenhagen, we believe that the future in hospitality lies in the digital, yet personal service. Our work is not behind the desk, but in front of it. In that sense, we are looking for a person who loves to be there with the guests, not just by the guests, and someone who dares to poke the bear on 5-star service and to be part of a new way of working in a Front of House.

Requirements:

• You have a driver’s license class A
• You either speak one of the Scandinavian languages or English.

Responsibilities:

• Greeting guests inside and outside of the hotel
• Handling guests’ luggage, with great care
• Valet parking, including parking and retrieving guests’ cars and doing so with utmost caution and attention to detail
• Maintaining high visibility in the Courtyard
• Handling guests requests and concerns
• Actively listen to and resolve complaints and issues, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
• Ensuring good and swift communication within the team and between departments
• Always up to date on what to do in Copenhagen as well as open restaurants to recommend to guests
• Making sure all actions are in line with our brand values

Your personality reflects the following:

• Courage, energy and enthusiasm
• Young at heart
• Casual and understated - yet mannered and stylish
• Individual and natural – yet a team player
• The environment is your bestie
• Service minded and alert with “can do” attitude

Are we the perfect match?

We are looking for part time employees, starting consecutively. You will be reporting to Anine Sørensen, Front of House Manager. Please apply by uploading your application and CV. Upload already today and no later than the 29th of September 2023. Interviews will be held throughout the application period.

We hire attitude ….and train skills.

Apply now!