At Vitus, we believe great software only delivers real value when people know how to use it. We are a cloud-based BIM platform that transforms complex construction data into clear, actionable insight, and we are growing. We are now looking for a technical AND commercially curious person to join our team, bridging the gap between our platform and our clients in the AEC space.
This is a combined role that spans client onboarding, technical setup, training, ongoing support, and relationship development. You will be a trusted point of contact for customers throughout their journey with Vitus and even help expand Vitus into other projects within a client's organisation.
What You Will Do
- Guide new clients through onboarding, configuration, and early adoption so the platform delivers value from day one.
- Support existing customers in developing their expertise, expanding their use of Vitus, and getting the most from each project.
- Map client workflows and translate them into practical platform setups tailored to their needs.
- Train users at all levels, including superusers, and help customers build internal competence.
- Work closely with Vitus product and sales to ensure customer and lead feedback feed into product and internal processes.
- Represent Vitus at industry events, user groups and trade fairs.
- Identify growth opportunities within the client base and contribute to commercial outcomes.
- Create demos and onboarding content (guides, videos, how to etc)
- Present Vitus (the technical applications) to potential customers together with sales team.
Who You Are
- You have hands-on experience from the construction or AEC industry, ideally with BIM, 3D modelling, or data-driven workflows.
- You are technically confident and enjoy diving deep into software to solve real problems for clients.
- You communicate clearly and can translate complex technical content into practical guidance for non-technical stakeholders.
- You build trust naturally and maintain long-term relationships, whilst keeping a commercial mindset.
- You are structured and independent yet thrive in close collaboration with the team.
- You do not need prior knowledge of Vitus, but you bring genuine curiosity and an appetite for learning.
- Fluent in English. Bonus if you speak additional European languages.
What We Offer
- A meaningful role with real ownership, where your work directly shapes the customer experience.
- Professional development through complex, interesting projects and continuous learning in a developing organisation.
- A collaborative and open team culture where new ideas are always welcome.
- Flexibility in how you work and room to shape the role as the company grows.
- A front-row seat to the digital transformation of the construction industry.
- Great lunch
- And the world's best colleagues
About Vitus
Vitus is a cloud-based BIM platform that uniquely combines 3D models with live project data to reduce risk and improve decision-making across the AEC space. We make complex project information accessible and meaningful for every stakeholder, from site teams to the boardroom. Our clients include leading contractors, owner organisations and consultants across Europe.
Apply
If this sounds like the right next step for you, we would love to hear from you. Send your CV and a short introduction to career@vitus.cloud.
We review applications on a rolling basis and hope to have you on board by 1 September 2026.
Questions? Reach out to Josephine Kleiner at jk@vitus.cloud or +45 4232 3118.
